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American Airlines glitch could affect your holiday travels


PLANNING TO TRAVEL ON THIS PARTICULAR AIRLINE. REPORTER: THAT’S RIGHT. IF YOU PLAN TO FLY ON AMERICAN AIRLINES, YOU’LL WANT TO HEAR THIS ONE. THE CARRIER SAID SCHEDULING FAILURE IS TO BLAME.>>ANY KIND OF A COMPUTER ISSUE THAT IMPACTS TRAVEL IS ALWAYS VERY STRESSFUL. REPORTER: AMERICAN AIRLINES SAYS A SCHEDULING FAILURE HAS RESULTED IN THOUSANDS OF FLIGHTS WITHOUT PILOTS.>>AT THIS POINT IN TIME IT’S REALLY HARD FOR THE AIRPORT TO PREDICT WHAT THE IMPACT MIGHT BE ON OKLAHOMA CITY TRAVELERS. REPORTER: BECAUSE OF THIS, THEY ARE BRINGING IN RESERVE PILOTS FOR THE HOLIDAYS. AMERICAN AIRLINES ALSO OFFERING TO PAY TIME AND A HALF FOR THEIR REGULAR STAFF IF THEY PICK UP EXTRA SHIFTS. BUT THERE’S A PROBLEM WITH THAT PLAN. THE PILOTS UNION URGING THEM NOT TO TAKE ON THESE EXTRA FLIGHTS, AS IT COULD VIOLATE THEIR CONTRACTS.WE REACHED OUT TO AMERICAN AIRLINES, WE WERE TOLD:>>THE AIRLINE DID NOT SAY HOW MANY HOLIDAY TRIPS WILL BE AFFECTED BY THE ERROR, BUT AT THIS POINT THEY TOLD US THEY

Stephen Childs

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